How We Work

Consult – Site Visit – Delivery – Take Down – Pick-Up

Customer service consultationOur website is a great place to see many of the items we have to rent here at Chairs for Affairs and we hope you will take advantage of the many tools we have built into our website to begin the planning process. Be sure to use the checklist we have provided to ensure you have considered everything you will need to make your vision a reality. From beginning to end we are dedicated to making the planning, set-up and tear-down of your event as easy and stress-free as possible.

Thank you for making our party an EVENT! Love you guys!! – April S.

Phone Orders

If you have determined your needs and would like to reserve the items for your event, simply call our office during normal business hours: Monday thru Friday from 9 am – 5 pm Saturday 9 am – 2 pm Closed Sunday One of our friendly rental specialists will be happy to help you.

Consultation

We are happy to sit down with you to work through all of the details of your event. If you need a bit more help putting all your ideas into a plan that will work and have the time to come in, call our office and make an appointment with one of our highly qualified event coordinators. Coming into the showroom allows you the opportunity to review linen samples and to see how actual items will complement each other to make your event a unique and individual experience. And having the opportunity to pick the brain of a professional event coordinator can make all the difference on your special day.

Site Visit

Most of the time, we can answer all your questions with just pictures and measurements you provide but if we are unable to sufficiently help you in the store, we are happy to arrange a day and time for one of our professional team members to meet you at your venue to help you consider seating arrangements, tent configurations, etc.

If all you require is a measurement of your space for tenting feasibility, we can offer a site visit with one of our tent specialists. This visit is 50% of the cost of delivery to your location with a $50 minimum.

Event Consultation: If you would prefer, you can meet with one of our talented event coordinators. They can evaluate your site (including measuring for a tent), recommend inventory, décor, and vendors and generally help answer any questions you might have regarding your event. These meetings are typically about an hour and the cost is $50 per hour in addition to the cost of the Site Visit.

Rental items deliveryDelivery and Pick up

Round-trip delivery and pick-up is available at an additional charge.

When you arrange for delivery of items, we will reserve a window of time for your items to be delivered and picked up. We recommend a representative be present for setup but you are not required to be home for the pickup if you items are prepared for transport and accessible to our crew.

The best part?

We offer complimentary set-up and teardown of tables and chairs (up to 300 chairs and 30 tables). This does not include set-up of linens or tableware. We also setup a number of other items; feel free to request more information when booking.

Typical delivery/pickup hours are 8 am – 4:30 pm. Additional charges may apply for service outside these hours.

Our flat rate delivery fees are based on our crew having easy access to the delivery site. They must be able to pull the truck up to the site and unload close by the desired area, with access for rolling carts.

Additional fees apply for difficult deliveries that require additional time or labor, such as stairs, elevators, hills, long walks, multi-level placement of items etc.

Customer Pick-Ups

Most items are also available for pick-up by our customers at our showroom during normal business hours. For quickest service, please reserve your items ahead of time.

After Hour Emergency Questions and Concerns

Our after-hour emergency number is located at the bottom of your lease agreement and is also available on the outgoing message at our main number: 925-370-1300

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