Visit our Contact Us Page for details.

To view our current office hours, please visit our Contact Us Page for current office hours.

If you have an emergency with event rental equipment already in your possession, or with a delivery that will occur before our office next reopens, please call us at 925-370-1300 and choose the option for our after hours emergency line. Leave a message including your name, address, and telephone number, along with a detailed description of the assistance you require. One of our on-call rentals specialists will return your call as quickly as possible.

Yes. Appointments are required to visit our showroom at this time due to limited staffing and COVID-19 safety protocols. Please contact us to set up an appointment with a rentals specialist.

Yes, depending on your location there is a minimum order charge for deliveries. Please ask your rental specialist for further details.

We do offer will call availability for certain rental items. Not all items may be picked up from Chairs for Affairs. Ask your rental specialist for further details.

Absolutely! We offer both curbside delivery, as well as internal delivery and set up of most rental items can be added to any order for a nominal fee.

Yes. Subject to availability, for an additional fee.

The Equipment Protection Plan is a damage waiver. It is not insurance, nor is it a warranty. When this plan is purchased, CFA waives our right to recover from you our direct cost to repair or replace equipment that is damaged or destroyed while in your possession, provided you immediately notify CFA of any accident, loss, or damage. Should the damage/loss exceed $500, CFA reserves the right to request pictures/documentation or visual inspection once notified of the loss. This waiver protects the customer from cleaning and replacement fees charged for items that are returned in a lesser condition than received.

This waiver excludes missing items and items damaged due to negligence or willful misuse. Negligence includes, but is not limited to, leaving wood chairs/tables, etc in the rain or excessively wet conditions, storing Chiavari chairs without removing the cushions, placing heaters too close to tent tops, using rental items in a manner not consistent with the generally accepted function, and not securing items adequately during transit. You may opt-out of this waiver in writing prior to your final payment being charged (typically 10 days before an order is delivered/picked up). By opting out, you agree that in the event of missing items, breakage, or damage, Chairs for Affairs will notify you and charge your credit card on file for full replacement cost. Should items come back excessively wet, damaged, or dirty, a cleaning fee be assessed.

Wood tables and chairs that are returned or picked up wet will be evaluated after 48 hours and charges for damaged items will be applied. Should items not be salvageable, the renter will be charged the replacement cost of the item, including sales tax.
 

Tables and chairs should be stacked in the same manner in which they were delivered and should be free from debris and dirt. All china, glassware, flatware, etc., should be rinsed with clear water, debris-free, and replaced in their original delivery containers. Linen rentals should be fully dry and debris-free and placed in the provided laundry bag to prevent mildew and staining. Please do not place linens in any sort of plastic bag for return. Additional charges may be incurred when extraordinary cleaning is required and for any missing or damaged items.

If you locate and return any missing items within 72 hours of your event date to us, your account will be credited. Any damaged inventory items will be immediately charged to your credit card on file.

If you would like to see a mock table set-up, please call our office at least 10 business days in advance to place your request. Your event rentals specialist will have a table set with the party rentals of your choice, such as linens, china, flatware, and glassware. Fees may apply for specialty linen requests.

To ensure the availability of all services and products, an initial 25% date reservation fee is required and is non-refundable. After confirmation, you may adjust your order as needed up to 10 days prior to delivery. Your outstanding balance will be charged at that point and the balance of the order becomes non-refundable.  

11 days prior: no cancellation fee
10 days prior: 50% of contract total, less deposit (if refundable)
8 days prior: 75% of contract total, less deposit (if refundable)
5 days prior: 100% of the contract total, and your deposit will not be refunded
 
Cancellation Fees: In the event of any cancellation, the following cancellation charges apply to compensate Chairs for Affairs for its time, energy, costs, and expenditures in preparing for the performance of its obligations to the renter: Once a reservation is confirmed, it is considered a binding agreement, and all equipment on the order is reserved and made unavailable to other renters. Cancellations made within 10 days of the scheduled delivery date will be charged to the renter in full.

If you need to extend your rental contract, please contact our offices as soon as possible to discuss options. We cannot guarantee the availability of the extension of any rental items contract due to availability or other pre-existing reservations for our inventory. Failure to return items in a timely manner will result in additional fees or revocation of rental ability from Chairs for Affairs.

At this point in the pandemic, Covid is a known issue and thus is not excluded in our cancellation policy. If you are concerned about losing the 25% non-refundable date reservation fee, or the balance of the entire order (in case of a short notice cancellation), we recommend waiting to book. Please note that by waiting, there is a risk of items not being available or delivery not being an option.

Now! Like most rental companies, we are dealing with an unprecedented volume of business and labor is difficult to find! We hate saying no but we are booking out weeks in advance so please get your quote request in early! You can still adjust your order up to 10 days out but if you know you’re having an event with rentals, and especially if you need delivery, please don’t wait!

Yes, we can offer Venue On-Site Event Rentals Consultations. We advise booking this service at least a month in advance, as our site visit schedule is limited due to staffing constraints.

If you are simply looking at dining under a tent, give us a call and we can advise you! If you are looking to include a variety of different tables or areas, including dance floor, we can offer a CAD drawing of the tent with your items. This service includes one additional revision and the cost is $45.

Gas prices are currently at all-time record level highs. Rather than increasing delivery rates (which likely wouldn’t come back down), or increasing inventory rental costs (which would affect will-call customers as well), we are temporarily adding a fuel charge based on actual mileage to cover the increase in fuel for our trucks. As gas prices fluctuate (and hopefully decrease!) we will adjust that surcharge with the goal of eventually eliminating it.
 
  

Download our Dance Floor Sizing Calculator by clicking the blue link.